Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a booking, or use any of our services. By using our website or booking any tour, you agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information
We may collect the following personal details when you make a booking or contact us:
• Full name
• Phone number
• Email address
• Hotel/location for pickup
• Number of guests
• Payment information (processed securely by third-party gateways)
b. Non-Personal Information
We may also collect:
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking data
2. How We Use Your Information
We use your information to:
• Confirm and manage your tour booking
• Provide customer support
• Send booking confirmations or updates
• Improve our website and services
• Process secure payments
• Ensure safety during tours
• Comply with legal obligations
We do not sell, rent, or trade your personal information to any third party.
3. Sharing of Information
We may share your information only with:
• Pickup/driver teams to arrange your tour
• Payment processing partners for secure transactions
• Authorized staff required to deliver the service
We do not share your information for marketing purposes unless you have given consent.
4. Cookies & Tracking Technologies
Our website may use cookies to:
• Improve user experience
• Remember your preferences
• Analyze website traffic
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take reasonable measures to protect your personal information from:
• Unauthorized access
• Loss
• Misuse
• Alteration
Secure payment gateways and encrypted communication are used where applicable.
6. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Please review their policies before providing any personal information.
7. Your Rights
You have the right to:
• Request access to the personal data we hold
• Request correction of inaccurate information
• Request deletion of your data (where legally permitted)
• Withdraw consent for marketing communication
To request any of the above, contact us directly.
8. Children’s Privacy
Our services are not directed to children under 16.
We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: info@desertbuggy.ae